Zambeezi Policies

Shipping

Most credit and debit card orders are shipped on the same business day. Mail or Fax orders are shipped once payment is received. We ship by USPS unless otherwise arranged. Orders are guaranteed shipped within three business days but we try to ship all orders within 24 business hours. Orders usually go out same day.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

International shipments are usually trouble-free, however, we will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these must be paid directly by you. No refunds will be given for items that are seized at your local customs office.

Privacy

Personally identifiable information is collected only when you expressly provide it to us. The information you provide is used only to process your request (such as requests for additional information about a product or service we offer), or to complete your order placed in our online store.

If you paid via PayPal please see the Paypal Privacy Policy for information on how Paypal uses the information that it collects.

Third Parties

In the normal course of our web-based operations, the information we collect from you is used only to provide you with the services that you request. In doing so, we may provide certain information about you or the services you request to third parties that will be providing you with service, if applicable. We do not sell personally identifiable information to third party marketers.

How to Reach Us

If you have any questions about this privacy policy, our information handling practices, or any other aspects of your privacy and the security of information, please contact us. Contact information is provided in the “Contact Us” section of our web site.

Privacy Policy Updates

We reserve the right to update this policy periodically to describe changes that may affect our use of your information, and to let you know of new controls or privacy features that we may provide you. The most recent version of this policy can always be found on our web site in a conspicuous location.